DAWN Privacy Policy
Your Privacy is Our Priority
Last Updated: August 3, 2025
Welcome to DawnAND. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our services. We are committed to maintaining the highest standards of privacy protection and transparency.
1. Information We Collect
Personal Information
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, mailing address
Account Information: Username, password, profile preferences
Professional Information: Job title, company name, industry, professional interests
Communication Data: Messages, feedback, support requests, and correspondence
Payment Information: Billing address, payment method details (processed securely through third-party providers)
Technical Information
Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, features used, time spent, click patterns
Cookies and Tracking: Session data, preferences, analytics information
Location Data: General geographic location (city/region level)
2. How We Use Your Information
We use your information for the following purposes:
Service Delivery
Provide and maintain our services and offerings
Process transactions and manage your account
Customize your experience and content
Communicate about service updates and changes
Improvement and Analytics
Analyze usage patterns to improve our services
Conduct research and development
Monitor and ensure service security and performance
Generate anonymized statistical reports
Communication
Respond to your inquiries and support requests
Send important service notifications
Provide marketing communications (with your consent)
Share relevant updates about DAWN offerings
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following limited circumstances:
Service Providers
Third-party vendors who help us operate our services
Payment processors for transaction handling
Cloud storage and hosting providers
Analytics and marketing service providers
Legal Requirements
To comply with applicable laws and regulations
To respond to legal process or government requests
To protect our rights, property, and safety
To prevent fraud or security incidents
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to equivalent privacy protections.
4. Data Security and Protection
Security Measures: We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
Encryption of data in transit and at rest
Secure server infrastructure and access controls
Regular security audits and vulnerability assessments
Multi-factor authentication for administrative access
Organizational Measures
Staff training on privacy and security practices
Limited access to personal information on a need-to-know basis
Regular review and update of security policies
Incident response procedures for potential breaches
5. Your Rights and Choices
Access and Control
Access: Request a copy of the personal information we hold about you
Correction: Update or correct inaccurate personal information
Deletion: Request deletion of your personal information (subject to legal requirements)
Portability: Receive your data in a structured, machine-readable format
Communication Preferences
Opt-out of marketing communications at any time
Manage email notification preferences
Update contact preferences in your account settings
Cookie Management
Control cookie preferences through your browser settings
Opt-out of analytics tracking
Manage advertising cookie preferences
6. Data Retention
We retain your personal information for as long as necessary to:
Provide our services and fulfill the purposes described in this policy
Comply with legal obligations and resolve disputes
Maintain accurate business records
Prevent fraud and ensure service security
When information is no longer needed, we securely delete or anonymize it according to our data retention schedule.
7. International Data Transfers
If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. We ensure that such transfers comply with applicable privacy laws and provide adequate protection for your personal information.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of material changes by:
Posting the updated policy on our website
Sending email notifications to registered users
Providing notice through our services
Your continued use of our services after the effective date of any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
DawnAND Privacy Team
Email: connect@dawnand.com
Phone: (888) 491-3930
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM EST
We are committed to responding to your privacy-related inquiries promptly and will work with you to resolve any concerns.
Thank you for trusting DawnAND with your personal information. We are committed to maintaining the highest standards of privacy protection and will continue to evolve our practices to ensure your data remains secure and protected.